Patient Access Specialist — Fast-Paced Registration & Finances

Banner Health Corporate

Glendale (AZ)

On-site

USD 36,000 - 54,000

Full time

3 days ago
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Benefits offered by this job

Competitive wages
Paid orientation
Flexible Schedules
Weekly pay
403(b)
Pre-tax retirement
Employee Assistance Program
Wellness program
Discount Entertainment tickets
Restaurant/Shopping discounts

Job summary

Banner Staffing Services-AZ is seeking an Acute Patient Access Services Representative to support Main Admitting and back up ER and OB teams. You will verify patient demographics, insurance information, eligibility, generate estimates, and collect patient liability in a fast-paced hospital setting.

The role requires excellent communication, multitasking, and a customer-service mindset. Training, orientation, and ongoing system usage (EHR/MS4) are provided; weekend and on-call shifts may be

Qualifications

  • High school diploma/GED is required.
  • Customer service or financial services experience is preferred.
  • Ability to multitask with minimal supervision.
  • Strong interpersonal, oral, and written communication skills.
  • Proficient with common office software and data entry is required.

Responsibilities

  • Verify patient demographics and input data into the system accurately.
  • Support admissions across departments including ER, OB, and outpatient services.
  • Explain insurance benefits and collect patient liability.
  • Generate patient estimates and assist with financial counseling.
  • Engage in daily deposits and support PAS processes as needed.
  • Provide excellent customer service and resolve issues promptly.

Skills

Customer service
Healthcare knowledge
Multitasking
Communication
Office software

Education

High school diploma/GED

Tools

MS4
EHR

Job description

Banner Staffing Services-AZ is seeking an Acute Patient Access Services Representative to support Main Admitting and back up ER and OB teams. You will verify patient demographics, insurance information, eligibility, generate estimates, and collect patient liability in a fast-paced hospital setting.

The role requires excellent communication, multitasking, and a customer-service mindset. Training, orientation, and ongoing system usage (EHR/MS4) are provided; weekend and on-call shifts may be

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