Weekend Part-Time Member Experience Specialist

Planet Fitness; Ohio; On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Growth opportunities

Competitive pay with milestone raises

Shift differential pay

PTO for all employees

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness in Ohio is seeking a Customer Service Representative to deliver a superior Judgement Free member experience. You will answer phones, greet members, sign up new members, log amenities and promote fitness classes while maintaining a clean, safe club.

This part-time position offers weekend shifts (Saturday and Sunday) with starting pay at $12 per hour, plus hourly increases after milestones. Join a team that values accountability, growth, and a positive, energetic workplace.

Qualifications

• Customer service experience required.
• Basic computer proficiency required.
• Must be 18 years of age or older.
• High school diploma/GED preferred.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Answer phones using the information script.
• Greet members, sign up and tour new members, log amenities.
• Respond to member questions and concerns promptly.
• Process beverage or merchandise purchases through the POS system.
• Promote fitness instruction classes (PE@PF) to active and new members.
• Maintain a clean, sanitized and safe club environment.

Skills

Customer service experience

Basic computer proficiency

Age 18+

Education

High school diploma/GED

Job description

Planet Fitness in Ohio is seeking a Customer Service Representative to deliver a superior Judgement Free member experience. You will answer phones, greet members, sign up new members, log amenities and promote fitness classes while maintaining a clean, safe club.

This part-time position offers weekend shifts (Saturday and Sunday) with starting pay at $12 per hour, plus hourly increases after milestones. Join a team that values accountability, growth, and a positive, energetic workplace.