Weekend Member Experience Specialist

Planet Fitness; Fairview Park (OH); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO for all employees

Employee Assistance Program

Free Black Card Membership

Job summary

Planet Fitness in Ohio is seeking a part-time Customer Service Representative for Saturdays and Sundays, 11am–7:15pm. Starting at $12 per hour with hourly increases at 180 days, 1 year and every 6 months after the first year based on performance and anniversary dates.

You will greet members, sign up and tour new members, answer questions, process purchases, and promote fitness classes while maintaining a clean, welcoming club environment.

Qualifications

• Customer service experience preferred.
• Basic computer proficiency required.
• Must be 18 years or older.

Responsibilities

• Provide superior customer service to Planet Fitness members, prospective members and guests.
• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns promptly and professionally.
• Process beverage or merchandise purchases through the POS system.
• Promote fitness instruction classes to our members and new members.
• Keep the club environment clean, sanitized and safe.

Skills

Customer service experience

Basic computer proficiency

Education

High school diploma/GED equivalent

Job description

Planet Fitness in Ohio is seeking a part-time Customer Service Representative for Saturdays and Sundays, 11am–7:15pm. Starting at $12 per hour with hourly increases at 180 days, 1 year and every 6 months after the first year based on performance and anniversary dates.

You will greet members, sign up and tour new members, answer questions, process purchases, and promote fitness classes while maintaining a clean, welcoming club environment.