Weekend Part-Time Luxury Residence Concierge

Wrmc,-Inc.; Austin (TX); On-site; USD 25,000 - 30,000; Part time

Job summary

Worth Ross Management Company (WRMC) is seeking a polished Concierge for a luxury residential community on Downtown Austin's Rainey Street District. The role focuses on greeting residents, guests, and vendors, managing access, and delivering discreet, high-touch service on Saturdays and Sundays.

The ideal candidate has hospitality or luxury residential experience, strong communication, and a calm, problem-solving demeanor to ensure a superior resident experience.

Qualifications

• High school diploma or equivalent required.
• Prior experience in hospitality, luxury residential, concierge, or customer service roles preferred.

Responsibilities

• Provide warm, professional service to residents, guests, and vendors.
• Manage building access and guest/vendor check-ins.
• Assist residents with questions, requests, and coordination of authorized vendor access.
• Maintain confidentiality and uphold resident privacy at all times.
• Respond effectively to resident concerns and emergency situations, escalating when needed.
• Log daily activity, packages, and deliveries accurately in BuildingLink.
• Contribute ideas to enhance services and improve the resident experience.
• Support resident relations through timely follow-up and issue resolution.

Skills

Customer service

Hospitality knowledge

Communication

Attention to detail

Multitasking

Tech proficiency

Education

High school diploma or equivalent

Job description

Worth Ross Management Company (WRMC) is seeking a polished Concierge for a luxury residential community on Downtown Austin's Rainey Street District. The role focuses on greeting residents, guests, and vendors, managing access, and delivering discreet, high-touch service on Saturdays and Sundays.

The ideal candidate has hospitality or luxury residential experience, strong communication, and a calm, problem-solving demeanor to ensure a superior resident experience.