Weekend Overnight Vet Receptionist - Emergency Care

Chattanoogaspecialty; Chattanooga, Northern (TN, KY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401K with company match

Job summary

Chattanoogaspecialty is seeking an Overnight Weekend Veterinary Receptionist to be the first point of contact in our Chattanooga emergency hospital. You’ll welcome clients and their pets, support veterinarians and technicians, and help ensure a calm, organized experience during evening and overnight shifts.

This full-time weekend role covers Friday to Sunday 3:00 PM–3:00 AM in a fast-paced setting. You’ll handle appointments, client education, deposits, and EMR management while maintaining

Qualifications

• Previous experience as veterinary receptionist or veterinary client service representative.
• Experience in a veterinary emergency hospital or fast-paced clinic is a plus.
• Strong verbal and written communication with empathy under pressure.
• Basic understanding of veterinary terminology and emergency presentations.
• High school diploma or equivalent.

Responsibilities

• Greet clients and their pets with a compassionate, professional, and welcoming approach in a fast-paced veterinary emergency hospital.
• Answer incoming phone calls, respond to client questions, and provide exceptional veterinary customer service.
• Serve as a liaison between clients, veterinarians, veterinary technicians, and referring primary care veterinarians (pDVMs).
• Provide timely patient updates and communicate care information under the direction of the veterinary medical team.
• Assist with escorting clients and patients to exam rooms and coordinating patient visitation.

Skills

Veterinary reception experience

Emergency hospital experience

Communication skills

Empathy and EI

Multitasking in fast-paced env

Education

High school diploma

Tools

Instinct or VIA

Job description

Chattanoogaspecialty is seeking an Overnight Weekend Veterinary Receptionist to be the first point of contact in our Chattanooga emergency hospital. You’ll welcome clients and their pets, support veterinarians and technicians, and help ensure a calm, organized experience during evening and overnight shifts.

This full-time weekend role covers Friday to Sunday 3:00 PM–3:00 AM in a fast-paced setting. You’ll handle appointments, client education, deposits, and EMR management while maintaining