Weekend Overnight Concierge — Create Welcoming Communities

Bozzuto; Jersey City (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive compensation

Health & wellness benefits

Paid time off

401k with company match

Tuition reimbursement

A place you belong

Job summary

Bozzuto is seeking an Overnight Weekend Concierge in Jersey City to be the first friendly face for prospects and residents. You will create stellar first impressions, build ongoing relationships, and personalize every interaction to know customers and even their four-legged friends.

Responsibilities include problem solving, event planning, community engagement, social media outreach, and meticulous front desk organization, with weekend or evening shifts as needed.

Qualifications

• 2+ years’ experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
• Generating awareness, interest and excitement via social media
• Encouraging happy customers to share the love by writing reviews on social networking sites
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
• Working weekends or evenings depending on the shift

Skills

Communication skills

Professional appearance

Customer-focused mentality

Attention to detail

Ability to lift up to 25 pounds

Software proficiency

Job description

Bozzuto is seeking an Overnight Weekend Concierge in Jersey City to be the first friendly face for prospects and residents. You will create stellar first impressions, build ongoing relationships, and personalize every interaction to know customers and even their four-legged friends.

Responsibilities include problem solving, event planning, community engagement, social media outreach, and meticulous front desk organization, with weekend or evening shifts as needed.