Weekend On-Site Warehouse Customer Support Specialist

Midwest Refrigerated Milwaukee, Inc.; Belvidere (IL); On-site; USD 42,000 - 44,000; Part time

Benefits offered by this job

Medical, dental, vision

Flex Spending Account

Paid Time Off

401K plan with company match

Job summary

Midwest Refrigerated Services, Inc. is seeking a part-time Customer Service Representative to support one of our customers on-site in our warehouse in Milwaukee, WI. You will handle driver check-ins, shipping paperwork, and on-site office tasks while providing friendly service to drivers and customers.

The role emphasizes accuracy, strong Microsoft Office skills (Word/Excel), and the ability to answer phones and schedule appointments. Weekend shifts Friday and Saturday.

Qualifications

• Previous office experience preferred.
• Knowledge of Microsoft Office (Word, Excel) preferred.

Responsibilities

• Check in all incoming/outgoing drivers and call warehouse to confirm door assignment.
• Prepare unloading tallies for warehouse to receive.
• Close out drivers; add arrival and depart times in CAM.
• Close outbound shipments and send all BOLs to customer.
• Close inbound orders upon receiving from dock and send inbound paperwork to drivers.
• Answer phones and schedule appointments.
• Activate/inactivate lot codes.
• Adjust receiving tickets for the dock.
• Additional office duties as needed.

Skills

Customer service

Phone handling

Organizational skills

Microsoft Office

Tools

Microsoft Word

Microsoft Excel

Job description

Midwest Refrigerated Services, Inc. is seeking a part-time Customer Service Representative to support one of our customers on-site in our warehouse in Milwaukee, WI. You will handle driver check-ins, shipping paperwork, and on-site office tasks while providing friendly service to drivers and customers.

The role emphasizes accuracy, strong Microsoft Office skills (Word/Excel), and the ability to answer phones and schedule appointments. Weekend shifts Friday and Saturday.