On-Site Warehouse Customer Support - 2nd Shift

Midwest Refrigerated Services, INC; Belvidere (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flex Spending Account

401K plan with company match

Paid Time Off

Holiday Pay

Referral Bonuses

Employee Assistance Program

Job summary

Midwest Refrigerated Services, Inc. is seeking a Customer Service Representative for the 2nd shift to provide on-site support for a key customer in our warehouse.

The role involves coordinating with drivers, handling paperwork, and ensuring accurate door assignments and BOL transmission. This full-time on-site position offers a hands-on role in a family-run 3PL environment with a focus on reliability and customer service excellence.

Qualifications

• Previous office experience preferred.
• Knowledge of Microsoft Office (Word, Excel) preferred.

Responsibilities

• Check in all incoming/outgoing drivers; call warehouse to confirm door assignment
• Prepare unloading tally’s for warehouse to receive
• Close out drivers; add arrival and depart times in CAM
• Close outbound shipments & send all BOL’s to customer
• Close inbound orders upon receiving from dock; send all inbound paperwork to drivers
• Adjust receiving tickets for the dock
• Additional office duties as needed

Skills

Previous office experience

Microsoft Office

Job description

Midwest Refrigerated Services, Inc. is seeking a Customer Service Representative for the 2nd shift to provide on-site support for a key customer in our warehouse.

The role involves coordinating with drivers, handling paperwork, and ensuring accurate door assignments and BOL transmission. This full-time on-site position offers a hands-on role in a family-run 3PL environment with a focus on reliability and customer service excellence.