Customer Service Representative - Part Time - End of the week

Midwest Refrigerated Services, INC; Belvidere (IL); On-site; USD 28,000 - 29,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Flex Spending Account

Dependent Care FSA

Critical Illness

Identity Theft

Accident

Hospital Indemnity

Company paid life insurance

Company paid short-term disability

Company paid long term disability

401K plan with company match

PTO

Holiday Pay with floating holidays

Referral bonuses

EAP program

Job summary

Midwest Refrigerated Services, Inc. is seeking a part-time Customer Service Representative to support on-site warehouse operations. You’ll assist with driver check-in, door assignments, and processing BOLs for customers.

The role includes updating CAM records, handling inbound/outbound paperwork, and performing general office duties. Prior office experience and proficiency with Word/Excel are preferred, with a comprehensive benefits package including medical, dental, vision, 401K, PTO, and more.

Qualifications

• Previous office experience preferred.
• Knowledge of Microsoft Office (Word, Excel) preferred.
• Experience in logistics or warehouse environments preferred.

Responsibilities

• Check in all incoming/outgoing drivers; call warehouse to confirm door assignment.
• Prepare unloading tallys for warehouse to receive.
• Close out drivers; add arrival and depart times in CAM.
• Close outbound shipments; send all BOLs to customer.
• Close inbound orders; send all inbound paperwork to drivers.
• Adjust receiving tickets for the dock; perform additional office duties as needed.

Skills

Office experience

Customer service

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative - Part Time - End of the week

3 days ago Requisition ID: 2308

Salary Range: $20.00 To $21.00 Hourly

Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value Added Services such as specialty packing, kitting and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It’s an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience.

This position is responsible for working directly with one of our customers by providing on-site support for their product in our warehouse.

General Responsibilities:

• Check in all incoming/outgoing drivers; call warehouse to confirm door assignment
• Prepare unloading tally’s for warehouse to receive
• Close out drivers; add arrival and depart times in CAM
• Close outbound shipments & send all BOL’s to customer
• Close inbound orders upon receiving from dock; send all inbound paperwork to drivers
• Adjust receiving tickets for the dock
• Additional office duties as needed

Qualifications:

• Previous office experience preferred
• Knowledge of Microsoft Office (Word, Excel) preferred

Benefits and Perks:

• medical
• dental
• vision
• Flex Spending Account
• Dependent Care Flex Spending Account available the 1 st of the month following 30 days of hire
• Critical Illness
• Identity Theft
• Accident
• Hospital Indemnity
• company paid life insurance
• company paid short-term disability
• company paid long term disability
• 401K plan with company match
• Paid Time Off (PTO)
• Holiday Pay (with 2 Floating Holidays)
• Referral Bonuses
• access to the EAP program

We encourage Veterans to apply. Each applicant will be required to pass all pre-employment testing. We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by MRS, will be contacted.

Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug-free workplace.

Shifts:

1st Shift: Friday and Saturday, 7:00AM-5:00PM

2nd Shift: Friday and Saturday, 4:00PM-2:00AM