Weekend Logistics Account Coordinator

Charger Logistics Inc; United States; Remote; USD 42,000 - 52,000; Full time

Job summary

Charger Logistics Inc is seeking a Weekend Customer Service Representative to support weekend shipment monitoring, communication, and operations. You will handle tracking, updates, and appointment coordination while ensuring exceptional customer service during weekend hours.

The role requires 2+ years in transportation/logistics sales or account management, strong trucking industry knowledge, and excellent communication skills.

Qualifications

• 2+ years of sales and account management experience in transportation and logistics.
• Strong knowledge of the trucking industry.
• Excellent verbal and written communication skills.
• Ability to work weekends plus the listed schedule.

Responsibilities

• Monitor and track shipments during weekend hours with real-time visibility.
• Communicate shipment status to customers, drivers, and internal teams.
• Update customer portals and shipment records with accurate information.
• Coordinate pickup and delivery appointments to meet requirements.
• Identify and resolve service disruptions and operational exceptions.
• Handle inquiries and complaints with timely solutions and follow-up.
• Prepare and distribute overnight reports for daytime operations.
• Maintain documentation and collaborate with customers, carriers and stakeholders.

Skills

Customer service

Communication skills

Interpersonal skills

Teamwork

Problem solving

Education

Recent college graduate

Job description

Charger Logistics Inc is seeking a Weekend Customer Service Representative to support weekend shipment monitoring, communication, and operations. You will handle tracking, updates, and appointment coordination while ensuring exceptional customer service during weekend hours.

The role requires 2+ years in transportation/logistics sales or account management, strong trucking industry knowledge, and excellent communication skills.