Weekend Intake Navigator — Remote & Bilingual

Alpaca Health; United States; Remote; USD 25,000 - 34,000; Part time

Benefits offered by this job

100% remote

Part-time weekend position

Healthcare operations experience

Professional development

Growing healthcare company

Job summary

Alpaca Health in the United States is seeking a part-time, weekend intake coordinator to guide families from initial inquiries through insurance requirements and the start of care.

This 100% remote role requires bilingual Spanish and English, strong communication and organizational skills, and the ability to work independently in a growing healthcare company.

You will coordinate with billing and operations, collect documentation, and ensure a smooth intake experience for families.

Qualifications

• Fluent Spanish and English.
• Strong communication skills.
• Excellent organization.
• Comfort discussing insurance requirements.
• Ability to solve problems independently.
• Strong follow-through.
• Weekend availability.
• US work eligibility.

Responsibilities

• Manage weekend intake activity.
• Guide families through the intake process.
• Follow up by phone, text and email.
• Collect required documentation.
• Help families navigate insurance requirements.
• Coordinate benefit verification.
• Maintain accurate intake records.
• Coordinate with billing and operations teams.

Skills

Spanish-English bilingual

Strong communication skills

Excellent organization

Comfort discussing insurance requires

Problem solving independently

Strong follow-through

Weekend availability

US work eligibility

Job description

Alpaca Health in the United States is seeking a part-time, weekend intake coordinator to guide families from initial inquiries through insurance requirements and the start of care.

This 100% remote role requires bilingual Spanish and English, strong communication and organizational skills, and the ability to work independently in a growing healthcare company.

You will coordinate with billing and operations, collect documentation, and ensure a smooth intake experience for families.