Weekend Intake Coordinator - Bilingual

Alpaca Health; United States; Remote; USD 25,000 - 34,000; Part time

Benefits offered by this job

100% remote

Part-time weekend position

Healthcare operations experience

Professional development

Growing healthcare company

Job summary

Alpaca Health in the United States is seeking a part-time, weekend intake coordinator to guide families from initial inquiries through insurance requirements and the start of care.

This 100% remote role requires bilingual Spanish and English, strong communication and organizational skills, and the ability to work independently in a growing healthcare company.

You will coordinate with billing and operations, collect documentation, and ensure a smooth intake experience for families.

Qualifications

• Fluent Spanish and English.
• Strong communication skills.
• Excellent organization.
• Comfort discussing insurance requirements.
• Ability to solve problems independently.
• Strong follow-through.
• Weekend availability.
• US work eligibility.

Responsibilities

• Manage weekend intake activity.
• Guide families through the intake process.
• Follow up by phone, text and email.
• Collect required documentation.
• Help families navigate insurance requirements.
• Coordinate benefit verification.
• Maintain accurate intake records.
• Coordinate with billing and operations teams.

Skills

Spanish-English bilingual

Strong communication skills

Excellent organization

Comfort discussing insurance requires

Problem solving independently

Strong follow-through

Weekend availability

US work eligibility

Job description

Own weekend patient intake and guide families from their initial inquiry through insurance requirements and confirmed start of care.

About Alpaca Health

Alpaca Health supports clinicians building and operating autism-care practices with operational and back-office infrastructure.

What you'll do

• Manage weekend intake activity
• Guide families through the intake process
• Follow up by phone, text and email
• Collect required documentation
• Help families navigate insurance requirements
• Coordinate benefit verification
• Maintain accurate intake records
• Coordinate with billing and operations teams

What we're looking for

• Fluent Spanish and English
• Strong communication skills
• Excellent organization
• Comfort discussing insurance requirements
• Ability to solve problems independently
• Strong follow-through
• Weekend availability
• US work eligibility

Benefits

• USD 18-$25 per hour
• 100% remote
• Part-time weekend position
• Healthcare operations experience
• Professional development
• Growing healthcare company