Weekend Hospital PBX Operator - Patient Communication

Wellstar Health System, Inc.; United States; On-site; USD 21,000 - 29,000; Part time

Job summary

Wellstar Health System, Inc. in Georgia is seeking a PT Weekend PBX Operator for Saturdays and Sundays, 3:00 PM to 11:00 PM.

You will manage the switchboard, paging system, and patient information areas, assisting patients, families, physicians, and staff with information and directions. You will monitor emergency systems, serve as the hospital's primary communication source during emergencies, and support performance improvement initiatives while maintaining professionalism and strong customer

Qualifications

• Minimum 1 year call center or customer service experience, preferably in a health care setting.
• Excellent customer service skills and communication abilities.
• Clear, professional speaking voice for calls and announcements.

Responsibilities

• Answer the main hospital line promptly and professionally.
• Route calls to the correct location without delay.
• Maintain a professional appearance and courteous demeanor at all times.
• Assist visitors and provide directional guidance around the campus.
• Participate in hospital drills and mandatory staff meetings.

Skills

Customer service

Verbal communication

Professional voice

Basic computer skills

Education

High School Diploma / GED

Job description

Wellstar Health System, Inc. in Georgia is seeking a PT Weekend PBX Operator for Saturdays and Sundays, 3:00 PM to 11:00 PM.

You will manage the switchboard, paging system, and patient information areas, assisting patients, families, physicians, and staff with information and directions. You will monitor emergency systems, serve as the hospital's primary communication source during emergencies, and support performance improvement initiatives while maintaining professionalism and strong customer