Evening PBX Operator — Hospital Communications & Growth

Laurel Ridge Treatment Center; West Palm Beach (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Medical, dental, vision plans

401(k) with company match

Educational assistance

Career development opportunities

CEU courses via HealthStream

Job summary

Wellington Regional Medical Center in Wellington, FL, is seeking a PBX operator for a full-time 40-hour week with a 2:30 p.m. – 11:00 p.m. schedule, Friday through Tuesday.

The role entails handling all incoming/outgoing calls, ensuring accurate relays, and providing clerical support. The position requires strong communication, basic computer skills, and a willingness to cross-train in other areas such as Admitting and ER.

Qualifications

• High School or GED diploma preferred.
• Minimum of 1 year experience as a PBX operator or related environment preferred.
• Willingness to cross-train in other areas (Admitting, Business Office, ER).
• Excellent verbal and written communication skills.
• Medical Terminology understanding.
• Basic computer knowledge.
• Filing and typing skills.

Responsibilities

• Assumes responsibility and accountability for the accurate processing of all incoming, outgoing, and interoffice calls.
• Operates the hospital PBX system to relay calls appropriately.
• Performs various hospital communication and clerical duties.
• Assists incoming visitors to the appropriate locations and may float to other areas if needed.

Skills

PBX operation

Verbal & written communication

Cross-training

Medical Terminology

Basic computer skills

Filing skills

Typing skills

Education

High School diploma or GED

Tools

PBX system

Job description

Wellington Regional Medical Center in Wellington, FL, is seeking a PBX operator for a full-time 40-hour week with a 2:30 p.m. – 11:00 p.m. schedule, Friday through Tuesday.

The role entails handling all incoming/outgoing calls, ensuring accurate relays, and providing clerical support. The position requires strong communication, basic computer skills, and a willingness to cross-train in other areas such as Admitting and ER.