Weekend Gym Front Desk & Member Care Specialist

Taymax Group; Palatka (FL); On-site; USD 21,000 - 22,000; Full time

Job summary

Tayat Taymax Group in Palatka, FL is hiring a friendly Front Desk Associate for our Planet Fitness club. You will greet members, manage check-ins, handle phone inquiries, and guide prospective members on tours to build a welcoming experience.

Ideal candidates have a customer service background, basic computer skills, and a positive, reliable attitude. This role emphasizes teamwork, punctuality, and a passion for fitness in a fast-paced environment.

Qualifications

• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including: Answer phones, check members into the system, and take prospective members on tours.
• Sign up new members calculating rates and monthly payment amounts.
• Assist the Club Manager in counting out the drawer as needed.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club, including daily cleaning tasks.
• Other duties and responsibilities based on club needs.

Skills

Customer service

Punctuality

Teamwork

Basic computer proficiency

Communication

Education

High School diploma/GED

Tools

None

Job description

Tayat Taymax Group in Palatka, FL is hiring a friendly Front Desk Associate for our Planet Fitness club. You will greet members, manage check-ins, handle phone inquiries, and guide prospective members on tours to build a welcoming experience.

Ideal candidates have a customer service background, basic computer skills, and a positive, reliable attitude. This role emphasizes teamwork, punctuality, and a passion for fitness in a fast-paced environment.