Member Experience Specialist

Durbin Fitness, LLC; Jacksonville (FL); Sur place; USD 21 000 - 22 000; Plein temps

Résumé du poste

Planet Fitness front desk role at Taymax Group, LP seeks a friendly, reliable Member Services Representative in Jacksonville, FL. You will greet members, handle inquiries, check-ins, and support tours or sign-ups with accurate rates.

A positive attitude and teamwork are essential in a fast-paced gym environment. Responsibilities include maintaining club cleanliness, answering questions promptly, and escalating issues to management when needed.

Qualifications

• Customer service background preferred.
• Must handle front desk tasks with a friendly, professional demeanor.
• Strong communication and problem-solving abilities are essential.

Responsabilités

• Greet members and guests, delivering a positive experience.
• Answer phones and assist callers with a range of questions.
• Check members into the system and sign up new members with rate calculations.

Connaissances

Customer service

Front desk

Communication

Punctuality

Teamwork

Formation

High School diploma/GED

Description du poste

Planet Fitness front desk role at Taymax Group, LP seeks a friendly, reliable Member Services Representative in Jacksonville, FL. You will greet members, handle inquiries, check-ins, and support tours or sign-ups with accurate rates.

A positive attitude and teamwork are essential in a fast-paced gym environment. Responsibilities include maintaining club cleanliness, answering questions promptly, and escalating issues to management when needed.