Gym Front Desk & Member Services Associate

South Blanding Fitness, LLC; Orange Park (FL); On-site; USD 21,000 - 22,000; Full time

Job summary

Taymax Group, LP, a Planet Fitness franchisee, is hiring a Member Services Representative for the Orange Park, FL club. You will greet members and guests, check in members, tour prospects, assist in sign-ups and rate calculations, and support the Club Manager with daily cash handling and duties to keep the club welcoming and clean.

The role emphasizes exceptional customer service, reliability, teamwork, and a positive fitness-focused attitude.

Qualifications

• Must be 18 years of age or older.
• High School diploma/GED required.
• Customer service background preferred.
• Basic computer proficiency.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Answer phones in a friendly manner and assist callers with questions.
• Check members into the system and take tours for prospects.
• Sign up new members, calculating rates and monthly payments.
• Assist the Club Manager in counting the drawer as needed.
• Facilitate updates to member accounts and respond to questions promptly.
• Maintain club cleanliness and assist with daily/priority cleaning duties.
• Complete daily tasks within the first hour of shift and support urgent needs.

Skills

Customer service

Front desk

Teamwork

Punctuality

Education

High School diploma/GED

Job description

Taymax Group, LP, a Planet Fitness franchisee, is hiring a Member Services Representative for the Orange Park, FL club. You will greet members and guests, check in members, tour prospects, assist in sign-ups and rate calculations, and support the Club Manager with daily cash handling and duties to keep the club welcoming and clean.

The role emphasizes exceptional customer service, reliability, teamwork, and a positive fitness-focused attitude.