Weekend Guest Services & Admissions Liaison

Highland Springs; Highland Springs (VA); On-site; USD 1,929,000 - 2,480,000; Part time

Job summary

Highland Springs Post Acute in Highland Springs, VA is seeking a Part Time Weekend Guest Services team member. The role focuses on delivering exceptional customer service to patients, families, and staff, leading Ambassador Rounds, and assisting with admissions and onboarding.

Responsibilities include coordinating tours, handling administrative tasks, and acting as a liaison among departments to ensure a smooth transition for new admissions.

Qualifications

• Exceptional customer service skills.
• Ability to engage with patients, families, and staff.
• Strong communication and multitasking abilities.

Responsibilities

• Conduct Ambassador Rounds daily to ensure rooms are ready for admission.
• Meet with patients and families upon admission to assist with transition.
• Understand staff roles to address needs effectively.
• Complete administrative projects as directed by supervisor.
• Support admissions and activities with tours, paperwork, and engagement.

Skills

Customer service

Communication

Multitasking

Tools

Computer skills

Job description

Highland Springs Post Acute in Highland Springs, VA is seeking a Part Time Weekend Guest Services team member. The role focuses on delivering exceptional customer service to patients, families, and staff, leading Ambassador Rounds, and assisting with admissions and onboarding.

Responsibilities include coordinating tours, handling administrative tasks, and acting as a liaison among departments to ensure a smooth transition for new admissions.