Weekend Guest Services Lead - Admissions & Experience

Creeksidepacc; Hopewell, Northern (VA, KY); Hybrid; USD 21,000 - 28,000; Part time

Job summary

Creekside Post Acute in Hopewell, VA is seeking a Part Time Weekend Guest Services team member to welcome patients and families and support admissions. Hours: 11:30am-8pm on weekends provide essential front-desk contact and service coordination within the facility.

The role includes ambassador rounds, preparing rooms for admission, educating about services, and acting as a liaison for families and staff. Strong customer service and multitasking skills are essential.

Responsibilities

• Ambassador Rounds to ensure rooms are ready for admission
• Meet with patients and families upon admission to assist with transition
• Understand staff roles to address needs
• Complete administrative projects as directed by supervisor
• Possess computer skills to accomplish tasks
• Support admissions and activities with tours, paperwork, and engagement

Job description

Creekside Post Acute in Hopewell, VA is seeking a Part Time Weekend Guest Services team member to welcome patients and families and support admissions. Hours: 11:30am-8pm on weekends provide essential front-desk contact and service coordination within the facility.

The role includes ambassador rounds, preparing rooms for admission, educating about services, and acting as a liaison for families and staff. Strong customer service and multitasking skills are essential.