Weekend Guest Relations Specialist - Hospital Experience

Sentara; Suffolk (VA); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) with employer match

Paid Time Off

Job summary

Sentara Obici Hospital in Suffolk, VA is hiring a Guest Service Representative for weekend shifts (Friday and Sunday 7A - 3:30P). You will greet patients, families and visitors and coordinate with hospital staff to create a welcoming environment and a smooth patient experience.

The role emphasizes compassionate customer service, addressing concerns to ensure comfort and satisfaction. Requires HS diploma or GED and at least 1 year healthcare or customer service experience preferred.

Qualifications

• HS Diploma or GED is required.
• One year healthcare or customer service experience preferred.

Responsibilities

• Act as liaison between patients, families, visitors and hospital staff to ensure a smooth and comfortable experience.
• Provide a welcoming and genuine environment and address concerns as they arise.

Skills

Healthcare experience

Education

High School Diploma or GED

Job description

Sentara Obici Hospital in Suffolk, VA is hiring a Guest Service Representative for weekend shifts (Friday and Sunday 7A - 3:30P). You will greet patients, families and visitors and coordinate with hospital staff to create a welcoming environment and a smooth patient experience.

The role emphasizes compassionate customer service, addressing concerns to ensure comfort and satisfaction. Requires HS diploma or GED and at least 1 year healthcare or customer service experience preferred.