Guest Experience Specialist (Part-Time)

Sentara Healthcare Inc; Virginia; On-site; USD 27,000 - 40,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with employer match

Paid time off

Parental leave

Military leave

Educational assistance

Student loan assistance

Voluntary benefits

Job summary

Sentara Northern Virginia Medical Center is seeking a Guest Relations Representative to serve as a friendly liaison for patients, families, visitors and hospital staff at Woodbridge, VA. Part-time (24 hrs/week) and Flexi (8 hrs/week) roles are available.

The successful candidate will welcome guests, address concerns, and help ensure a smooth, comfortable experience for patients in a not-for-profit hospital setting with comprehensive benefits.

Qualifications

• High School Diploma or Equivalent is required.
• 1 year of customer service experience preferred.
• Strong communication and interpersonal skills to greet patients and coordinate with staff.

Responsibilities

• Greet patients, families and visitors to provide a welcoming environment.
• Serve as liaison between patients and hospital teams to address concerns and coordinate care.
• Support routing and information flow within the front desk/reception area.

Skills

Customer service

Communication

Education

High School Diploma or Equivalent

Job description

Sentara Northern Virginia Medical Center is seeking a Guest Relations Representative to serve as a friendly liaison for patients, families, visitors and hospital staff at Woodbridge, VA. Part-time (24 hrs/week) and Flexi (8 hrs/week) roles are available.

The successful candidate will welcome guests, address concerns, and help ensure a smooth, comfortable experience for patients in a not-for-profit hospital setting with comprehensive benefits.