Guest Service Representative - PT Nights

Sentara; Suffolk (VA); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k)/403(b) with employer match

Paid time off

Parental & Family Caregiver Leave

Tuition Assistance

Student Debt Pay Down

Pet Insurance

Life Insurance

Job summary

Sentara BelleHarbour in Suffolk, VA is seeking a Guest Relations Representative for weekend night shifts (11:00 PM–7:30 AM, Saturday and Sunday). You will serve as a liaison between patients, families, visitors, and the medical team, ensuring a welcoming environment and addressing concerns for a smooth experience.

The role requires a HS diploma or GED and prefers at least one year of relevant customer service or healthcare experience. Sentara offers comprehensive benefits and competitive pay.

Qualifications

• HS Diploma or GED required.
• One year of customer service or healthcare experience preferred.

Skills

Customer service experience

Communication skills

Education

High School Diploma or GED

Job description

City/StateSuffolk, VAWork ShiftWeekend NightsOverview:Sentara BelleHarbour Hospital is hiring a Guest Relations Representative11:00PM - 7:30AM Saturday and Sunday Nights.The Guest Relations Representative is a liaison between patients, families, visitors, and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients.EducationHS Diploma or Equivalent GED - RequiredCertification/LicensureNo specific certification or licensure requirementsExperienceOne year prior customer service or healthcare experience - PreferredWe provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.38 - $28.69 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance•Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Sentara BelleHarbour is a state-of-the-art outpatient medical center located in North Suffolk. From family medicine and specialty care to physical therapy and lab and imaging services, to outpatient surgery and 24-hour emergency care, Sentara BelleHarbour is proud to serve the community in North Suffolk.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.