Weekend Guest Experience Specialist

Comfort Suites; Tennessee; On-site; USD 30,000 - 38,000; Part time

Benefits offered by this job

Employee discounts

Paid training

Opportunity to enhance skills

Job summary

Comfort Suites is hiring a Weekend Guest Services Agent to join their team in Mt. Juliet, TN. This role involves providing exceptional customer service while managing guest information and ensuring a memorable stay.

The successful candidate will check-in and check-out guests, manage bookings, and coordinate with housekeeping. Previous experience in hospitality is preferred, along with strong communication skills.

Benefits include employee discounts and paid training opportunities.

Qualifications

• 1 year of experience in hospitality preferred.
• Strong customer service skills, excellent communication, and time management abilities.
• Proficient with Microsoft Office and other software.

Responsibilities

• Ensure accuracy of hotel guest account information.
• Handle customer complaints effectively.
• Coordinate with housekeeping to prepare guest rooms.
• Manage room bookings and answer inquiries.
• Check-in and check-out guests, record credit card information.

Skills

Customer service skills

Time management

Communication skills

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Tools

Reservation systems

Job description

Comfort Suites is hiring a Weekend Guest Services Agent to join their team in Mt. Juliet, TN. This role involves providing exceptional customer service while managing guest information and ensuring a memorable stay.

The successful candidate will check-in and check-out guests, manage bookings, and coordinate with housekeeping. Previous experience in hospitality is preferred, along with strong communication skills.

Benefits include employee discounts and paid training opportunities.