Weekend Front Desk Lead: Member Experience & Sales

New York Sports Club; Boston (MA); On-site; USD 20,664 - 27,552; Part time

Job summary

New York Sports Club in Boston, MA is seeking a Front Desk Weekend Lead to provide excellent customer service and support during weekend shifts. This part-time role requires 16 hours of work between Friday and Sunday, with a focus on member engagement and retention.

The ideal candidate will have supervisory experience, strong communication skills, and a commitment to maintaining a welcoming environment. Join us in improving lives through fitness!

Qualifications

• 2–3 years of face-to-face customer service experience.
• At least 1 year of supervisory experience in a fitness, hospitality, or retail environment.
• Child & Adult AED/CPR certified.

Responsibilities

• Provide a welcoming environment for members and guests.
• Engage with members to foster interest and drive membership sales.
• Assist the General Manager with retention and administrative tasks.

Skills

Customer Service

Supervisory Skills

Communication Skills

Organizational Skills

Job description

New York Sports Club in Boston, MA is seeking a Front Desk Weekend Lead to provide excellent customer service and support during weekend shifts. This part-time role requires 16 hours of work between Friday and Sunday, with a focus on member engagement and retention.

The ideal candidate will have supervisory experience, strong communication skills, and a commitment to maintaining a welcoming environment. Join us in improving lives through fitness!