Weekend Front Desk Lead: Member Experience Champion

New York Sports Club; Philadelphia (Philadelphia County); On-site; USD 20,664 - 27,552; Part time

Job summary

New York Sports Club is seeking a Front Desk Weekend Lead in Philadelphia. This part-time role requires providing exceptional customer service during weekend hours, supervising staff, and ensuring smooth club operations. Candidates should have prior supervisory experience in customer service and a commitment to member satisfaction.

Enjoy the opportunity to work in a fun and dynamic environment while promoting fitness and wellness within the community.

Qualifications

• 2-3 years of face-to-face customer service experience.
• At least 1 year of supervisory experience.
• Child & Adult AED/CPR certified.

Responsibilities

• Provide high-level customer service during weekend shifts.
• Assist in retention efforts focusing on cancel saves.
• Supervise and develop Service & Sales Representatives.

Skills

Face-to-face customer service

Supervisory experience

Communication and interpersonal skills

Detail-oriented

Problem-solving

Job description

New York Sports Club is seeking a Front Desk Weekend Lead in Philadelphia. This part-time role requires providing exceptional customer service during weekend hours, supervising staff, and ensuring smooth club operations. Candidates should have prior supervisory experience in customer service and a commitment to member satisfaction.

Enjoy the opportunity to work in a fun and dynamic environment while promoting fitness and wellness within the community.