Weekend Front Desk Concierge - Guest Services

acs; Charleston (SC); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Benefits eligible

Paid time off

Medical benefits

Dental benefits

Retirement benefits

Wellness programs

Professional development

Job summary

The American Cancer Society is seeking a Concierge to be the first point of contact for guests, handling front desk operations, check-in/check-out, and coordinating transportation. This role is scheduled 7:00am - 3:30pm on Saturday and Sunday with a weekend differential of 15%.

Pay rate is $19.50/hr. This position is fully benefits eligible, with eligibility for additional shift differential pay due to weekend hours, and includes benefits such as paid time off, medical/dental, and retirement

Qualifications

• High School Diploma or equivalent.
• Experience in hospitality, guest services, or related field preferred.
• Minimum 1 year of customer service experience.
• Additional education in hospitality management or customer service is a plus.

Responsibilities

• Greet guests and manage check-in and check-out procedures.
• Provide information about lodge amenities and community resources.
• Coordinate transportation and EMPOWER Program services and schedules.
• Respond to guest requests, concerns, and emergencies.
• Maintain organized front desk area and accurate guest records.
• Monitor lobby security and implement safety protocols.

Skills

Strong communication

Interpersonal skills

Multitasking

Independent work

Problem-solving

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

The American Cancer Society is seeking a Concierge to be the first point of contact for guests, handling front desk operations, check-in/check-out, and coordinating transportation. This role is scheduled 7:00am - 3:30pm on Saturday and Sunday with a weekend differential of 15%.

Pay rate is $19.50/hr. This position is fully benefits eligible, with eligibility for additional shift differential pay due to weekend hours, and includes benefits such as paid time off, medical/dental, and retirement