Guest Experience Concierge — Front Desk

American Chemical Society; Dallas (TX); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Paid time off

Medical and dental benefits

Retirement benefits

Wellness programs

Professional development

Job summary

The American Cancer Society is seeking a Concierge to manage front desk operations and create a welcoming environment for guests. The role includes check-in/out, answering inquiries, and coordinating transportation and safety procedures.

Schedule includes Thursday and Friday, 7:30am–4:00pm. The position requires strong communication, customer service, and the ability to multitask in a fast-paced setting.

Qualifications

• High School Diploma or Equivalent.
• Hospitality management or customer service training is a plus.
• Previous experience in hospitality, guest services, or a related field is preferred.
• Minimum 1 year of Customer Service Experience.

Responsibilities

• Greet guests and manage check-in/check-out procedures.
• Provide information about lodge amenities and community resources.
• Coordinate transportation and EMPOWER Program services and schedules.
• Respond to guest requests, concerns, and emergencies.
• Maintain organized front desk area and accurate guest records.
• Monitor lobby security and implement safety protocols.

Skills

Strong communication

Interpersonal skills

Independent work

Multitasking

MS Office & phone systems

Customer service

Problem-solving

Flexible hours

Education

High School Diploma or Equivalent

Hospitality/customer service training (plus)

Tools

Microsoft Office

Multi-line phone systems

Job description

The American Cancer Society is seeking a Concierge to manage front desk operations and create a welcoming environment for guests. The role includes check-in/out, answering inquiries, and coordinating transportation and safety procedures.

Schedule includes Thursday and Friday, 7:30am–4:00pm. The position requires strong communication, customer service, and the ability to multitask in a fast-paced setting.