weekend receptionists

Vantage Care; Lowell (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Vantage at Lowell is seeking a compassionate Weekend Receptionist to manage the front desk, greet residents and visitors, and provide friendly, responsive customer service. You will handle calls, emails, scheduling, and light administrative tasks while supporting a smooth operation for the facility.

The role emphasizes confidentiality, strong communication, and teamwork within a caring, resident-focused environment.

Qualifications

• High school diploma or equivalent required.
• Healthcare or administrative experience preferred.
• Excellent communication and organizational skills.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Greet residents, families, and visitors warmly and professionally.
• Answer and direct phone calls, respond to emails and messages.
• Manage and prioritize incoming tasks and correspondence.
• Assist with administrative duties, such as filing, scheduling, and record-keeping.
• Collaborate with the administrative team to maintain accurate records.
• Provide exceptional customer service and address inquiries and concerns.
• Keep the reception area clean, organized, and welcoming.
• Perform other duties and special projects as assigned.

Skills

Communication

Organizational Skills

Interpersonal Skills

Confidentiality

Computer Skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Weekend Receptionist
Vantage at Lowell

Job Summary:

We are seeking a compassionate and detail-oriented Weekend Receptionist to join our team at Vantage at Lowell, a premier provider of long-term care and skilled nursing services. As a Weekend Receptionist, you will play a vital role in ensuring the smooth operation of our front desk, providing exceptional customer service to our residents, families, and visitors. If you are passionate about delivering top-notch care and have a warm and friendly demeanor, we encourage you to apply for this rewarding opportunity.

Responsibilities:

• Greet and welcome residents, families, and visitors in a warm and professional manner
• Answer and direct phone calls, respond to emails and messages
• Manage and prioritize incoming tasks and correspondence
• Assist with administrative duties, such as filing, scheduling, and record-keeping
• Collaborate with the administrative team to maintain accurate and up-to-date records
• Provide excellent customer service, responding to resident and family inquiries and concerns
• Maintain a clean and organized reception area, ensuring a welcoming environment
• Perform other duties as assigned, including special projects and events

About the Role:

As a Weekend Receptionist at Vantage at Lowell, you will be part of a dedicated team that prioritizes resident care and satisfaction. Our The Care You Need. The Compassion You Deserve. approach ensures that every resident receives the highest level of care and attention. We offer a supportive and inclusive work environment, opportunities for growth and development, and a competitive benefits package.

Requirements:

• High school diploma or equivalent required
• Previous experience in a healthcare or administrative setting preferred
• Excellent communication, organizational, and interpersonal skills
• Ability to maintain confidentiality and handle sensitive information
• Basic computer skills and familiarity with office software

Why Choose Vantage at Lowell?

• Opportunity to work with a compassionate and dedicated team
• Competitive pay and benefits package
• Development opportunities and certifications
• A warm and welcoming work environment
• The Care You Need. The Compassion You Deserve.