Weekend Front Desk Agent - Part-Time Hotel Guest Services

Crown Hotel & Travel Management Llc

Weaverville (NC)

On-site

USD 16,000 - 21,000

Part time

4 days ago
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Benefits offered by this job

Insurance (Medical, Dental and Vision)
Supplemental Insurance
Enhanced PTO Plan
Paid Training
Fantastic Company Culture

Job summary

Crown Hotel & Travel Management, LLC in Weaverville, NC is seeking a part-time Hotel Front Desk Agent. You will receive reservations, greet guests, and handle guest needs while maintaining hospitality standards.

The role requires weekend availability, basic computer skills, strong communication, and good organization. Training is provided; you’ll work on-site and help ensure a smooth guest experience. Prior experience is not required, but a friendly, professional demeanor is essential.

Qualifications

  • High school diploma or equivalent.
  • Basic working computer knowledge (including Word) and the ability to multitask.
  • Excellent communication and interpersonal skills with the ability to interact with many personalities.
  • Strong organization and time management skills.
  • Ability to lift up to 20 pounds and maintain personal hygiene.

Responsibilities

  • Receiving accommodation reservations from visitors.
  • Taking details of arriving guests including payment information.
  • Allocating rooms to guests.
  • Providing information about hotel procedures, policies, and facilities.
  • Providing tourism information to guests.
  • Handling guest concerns and queries.
  • Issuing receipts to guests.
  • Ensuring safety and security of guests.
  • Balancing cash drawer and following credit card security requirements.
  • Maintaining training requirements and assisting guests with safety deposit boxes.
  • Wearing uniform and name tag at all times.
  • Performing routine cleaning and reporting needed repairs.

Job description

Crown Hotel & Travel Management, LLC in Weaverville, NC is seeking a part-time Hotel Front Desk Agent. You will receive reservations, greet guests, and handle guest needs while maintaining hospitality standards.

The role requires weekend availability, basic computer skills, strong communication, and good organization. Training is provided; you’ll work on-site and help ensure a smooth guest experience. Prior experience is not required, but a friendly, professional demeanor is essential.

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