Part-Time Front Desk Agent | Guest Experience

Superhost Hospitality; North Carolina; Vor Ort; USD 19.000 - 28.000; Teilzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

401(k) plan

Travel discounts

Wellness program

On-demand pay

Leadership development

Inclusive culture

Zusammenfassung

Superhost Hospitality in North Carolina is seeking a part-time Front Desk Agent to welcome guests and handle check-ins with a smile. The role requires availability from 7am–3pm and 3pm–11pm on weekdays and weekends, with pay at $17 per hour.

This frontline position focuses on guest satisfaction, clear communication, and smooth operations across hotel services. You’ll train across our systems, assist guests with inquiries, reservations, and local information, and coordinate with team members to

Qualifikationen

• Strong verbal and written communication skills.
• Passion for delivering excellent customer service.
• Ability to handle guest concerns with professionalism and care.
• Works well in a team environment and supports colleagues.

Aufgaben

• Greeting guests upon arrival and ensuring a smooth check-in process.
• Assisting guests with inquiries, providing information about hotel facilities, services, and local attractions.
• Handling reservations, cancellations, and guest inquiries with professionalism and efficiency.
• Managing and resolving guest concerns or issues promptly and courteously.
• Coordinating with other hotel departments to ensure seamless guest experiences.

Kenntnisse

Communication

Customer service

Team player

Problem solving

Jobbeschreibung

Superhost Hospitality in North Carolina is seeking a part-time Front Desk Agent to welcome guests and handle check-ins with a smile. The role requires availability from 7am–3pm and 3pm–11pm on weekdays and weekends, with pay at $17 per hour.

This frontline position focuses on guest satisfaction, clear communication, and smooth operations across hotel services. You’ll train across our systems, assist guests with inquiries, reservations, and local information, and coordinate with team members to