Weekend Front Desk Agent - Hospitality Perks & PTO

Aloft Charlotte Ballantyne; Charlotte (NC); Presencial; USD 17.000 - 24.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

401k after 90 days

Company match 3%

Northwood Hospitality Discounts

Discounts at Gallery Restaurant andSpa

Generous PTO

Descripción de la vacante

Aloft Charlotte Ballantyne in Charlotte, NC is seeking a PART-TIME FRONT DESK AGENT for the weekends. You will welcome guests, register/check-in, and handle check-out while delivering exceptional service.

The role requires friendly communication, basic computer skills and the ability to manage guest inquiries with tact and professionalism. Responsibilities include promoting hotel amenities, coordinating with departments to ensure guest satisfaction, handling transactions, and attending team

Formación

• Must be at least 18 years old.
• Basic computer skills and friendly, professional demeanor.
• Able to read, communicate effectively and handle guest interactions with tact.
• Available Saturdays and Sundays for weekend shifts.

Responsabilidades

• Greet guests and register/check-in and check-out guests.
• Respond to guest inquiries with accurate information and a positive attitude.
• Coordinate with other departments to ensure guest satisfaction.
• Promote hotel amenities and services to guests.
• Handle cash, credit card payments and post charges to the ledger.
• Attend team briefings and maintain guest communications across departments.

Conocimientos

Customer service

Interpersonal skills

Basic computer skills

Flexible weekend shifts

Educación

High school diploma or GED

Herramientas

POS system

Descripción del empleo

Aloft Charlotte Ballantyne in Charlotte, NC is seeking a PART-TIME FRONT DESK AGENT for the weekends. You will welcome guests, register/check-in, and handle check-out while delivering exceptional service.

The role requires friendly communication, basic computer skills and the ability to manage guest inquiries with tact and professionalism. Responsibilities include promoting hotel amenities, coordinating with departments to ensure guest satisfaction, handling transactions, and attending team