Weekend Family Shelter Counselor

ADP, Inc.; Worcester (MA); On-site; USD 2,080,000 - 2,948,000; Part time

Benefits offered by this job

Health, dental, and vision insurance

Paid vacation time

Flexible Spending Accounts (FSA)

Job summary

Catholic Charities Worcester County is seeking a Residential Counselor for a part-time weekend shift in Worcester, MA. The role supports a Family Shelter by assisting clients, ensuring shelter safety, and performing light housekeeping in alignment with agency values.

Responsibilities include monitoring client activities, maintaining records, coordinating referrals, and providing crisis intervention as needed. Strong communication and compassion are essential to empower families in crisis.

Qualifications

• Minimum of 2 years experience in human services
• Post secondary study in human services a plus
• CPR and First Aid Certifications within one year and annually thereafter
• Reliable mode of transportation

Responsibilities

• Assist in the general operation of the shelter.
• Support the mission of Catholic Charities Worcester County and the clients served by assisting clients with all of their needs while establishing and maintaining an environment that is consistent with agency values.
• Monitor shelter and client affairs, assist clients of shelter with needs and questions, and maintain shelter order in accordance with shelter, state and federal policies and guidelines.
• Perform general administrative functions such as noting in communication logs, answering phones, provide appropriate information and referrals in a professional manner.
• Document and maintain necessary records, logs, reports, etc.
• Monitor activity of clients to ensure the safety of clients, volunteers and staff.
• Ensure supply, storage and safety of all foods supplied to Guest Families in the Shelter.
• Provide crisis intervention as needed.
• Provide a welcoming environment and be mindful of opportunities to teach housekeeping/house management and other life skills.
• Ensure the privacy and confidentiality of the guests’ identities.
• Maintain appropriate professional boundaries with guests.
• Assist in the implementation of programs that are developed for the needs of the guests and assist in periodic studies and evaluations of the program.

Skills

Communication

Crisis intervention

CPR and First Aid

Teamwork

Problem solving

Education

Post secondary study in human services

Job description

Catholic Charities Worcester County is seeking a Residential Counselor for a part-time weekend shift in Worcester, MA. The role supports a Family Shelter by assisting clients, ensuring shelter safety, and performing light housekeeping in alignment with agency values.

Responsibilities include monitoring client activities, maintaining records, coordinating referrals, and providing crisis intervention as needed. Strong communication and compassion are essential to empower families in crisis.