Shelter & Housing Case Manager — Help Families Thrive

ADP, Inc.; Worcester (MA); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid vacation time

Paid holidays

EAP

Descripción de la vacante

Catholic Charities Worcester County is seeking a Full-time Family Shelter Case Manager in Worcester, MA. The role conducts intake, needs assessments, and develops service plans to support families at risk of hunger and homelessness, while upholding dignity and autonomy.

Responsibilities include coordinating services, educating on fair housing, maintaining case records, and collaborating with housing authorities and landlords to secure housing options for clients.

Formación

• Bachelor's degree in social work, human services, or related field with supervised homelessness/housing experience (or equivalent).
• Option: high school diploma with at least 3 years of supervised relevant experience.
• Ability to read, write, and speak English; bilingualism (Spanish) a plus.

Responsabilidades

• Provide intake services and comprehensive needs assessments for families at risk of hunger and homelessness.
• Develop and implement service plans; assist families in accessing community resources.
• Educate families on fair housing laws and how to file discrimination complaints.
• Maintain case records and generate reports; coordinate with supervisors.
• Represent the program in community efforts on welfare reform and housing issues.
• Coordinate with housing authorities, landlords, and service agencies to locate housing units.
• Escort families to view apartments and negotiate with landlords; provide transportation as needed.
• Collaborate with other programs or agency staff for coordinated services.

Conocimientos

English proficiency

Report writing

Client-focused service

Microsoft Office

Educación

Bachelor's Degree in Social Work or related field

High school diploma with 3+ years supervised experience

Herramientas

Microsoft Office

Descripción del empleo

Catholic Charities Worcester County is seeking a Full-time Family Shelter Case Manager in Worcester, MA. The role conducts intake, needs assessments, and develops service plans to support families at risk of hunger and homelessness, while upholding dignity and autonomy.

Responsibilities include coordinating services, educating on fair housing, maintaining case records, and collaborating with housing authorities and landlords to secure housing options for clients.