Evening Crisis Shelter Support Specialist

ADP, Inc.; Worcester (MA); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Health, dental, and vision insurance

Basic Life and AD&D insurance

FSA/HSA

Employee Assistance Program (EAP)

Financial Assistance Program

Paid vacation time

Paid holidays

Job summary

Catholic Charities Worcester County is seeking a part-time Residential Counselor for the Family Shelter in Worcester, MA, Fridays through Sundays, 3:00pm–11:00pm. You will assist clients with daily needs, maintain a safe environment, and support shelter operations consistent with agency values.

Responsibilities include crisis intervention, documentation, and coordinating with staff to ensure privacy and dignity for all guests in a compassionate, team-oriented setting.

Qualifications

• Minimum of 2 years experience in human services
• CPR and First Aid certifications required within one year and annually thereafter
• Ability to read, write, and speak English; bilingual abilities a plus
• Reliable transportation

Responsibilities

• Monitor shelter and client affairs, assist clients with needs and questions, maintain shelter order per policies
• Perform general administrative tasks: logs, phones, referrals
• Document and maintain records, logs, and reports
• Ensure safety of clients, volunteers, staff; monitor activities
• Provide crisis intervention as needed
• Maintain confidentiality and professional boundaries with guests
• Assist in program implementation and evaluations; perform other duties as requested

Education

Post secondary study in human services

Tools

CPR Certification

First Aid Certification

Job description

Catholic Charities Worcester County is seeking a part-time Residential Counselor for the Family Shelter in Worcester, MA, Fridays through Sundays, 3:00pm–11:00pm. You will assist clients with daily needs, maintain a safe environment, and support shelter operations consistent with agency values.

Responsibilities include crisis intervention, documentation, and coordinating with staff to ensure privacy and dignity for all guests in a compassionate, team-oriented setting.