Weekend Evening Concierge: Create Welcoming Communities

Bozzuto; Charlotte (NC); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Health & wellness benefits

Paid time off

401k with company match

Tuition reimbursement

Career development opportunities

Diversity and inclusion programs

Job summary

Bozzuto in Charlotte, NC is seeking a Weekend Evening Concierge to welcome residents and prospects with a warm, professional presence. You will create stellar first impressions and nurture ongoing relationships, including familiarity with residents’ preferences and even four-legged companions.

The role covers Saturday and Sunday evenings (3-11pm), with duties ranging from problem solving and event planning to community engagement and front desk organization.

Qualifications

• 2+ years’ experience in hospitality, retail, travel or hotel environments.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance and customer-focused attitude.
• Competent with various software, apps and computer programs.

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning — executing meaningful events to engage residents and foster community.
• Building brand loyalty by ensuring a positive, meticulously cared-for community.
• Generating awareness and engagement via social media.
• Encouraging residents to share reviews on social networks.
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Communication skills

Customer service mindset

Professional appearance

Attention to detail

Software proficiency

Tools

Software proficiency

Job description

Bozzuto in Charlotte, NC is seeking a Weekend Evening Concierge to welcome residents and prospects with a warm, professional presence. You will create stellar first impressions and nurture ongoing relationships, including familiarity with residents’ preferences and even four-legged companions.

The role covers Saturday and Sunday evenings (3-11pm), with duties ranging from problem solving and event planning to community engagement and front desk organization.