Weekend Evening Concierge: Host, Connect & Delight Residents

Bozzuto; North Carolina; On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Health & wellness benefits

Paid time off (PTO)

401(k) with company match

Tuition reimbursement

Diversity Employee Resource Groups

Job summary

Bozzuto is seeking a Weekend Evening Concierge to greet residents and prospects, ensuring stellar first impressions and ongoing positive relationships. You will personalize interactions, know residents’ preferences, and manage front desk operations for a community-oriented experience.

This role requires 2+ years in hospitality or related fields, excellent communication, a sharp professional appearance, and the ability to lift up to 25 pounds.

Qualifications

• 2+ years’ experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• Sharp professional appearance.
• Competent with various software, apps and computer programs.
• Eye for detail and a knack for anticipating a customer’s needs.
• Customer-focused mentality.

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community.
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community.
• Generating awareness, interest and excitement via social media.
• Encouraging happy customers to share the love by writing reviews on social networking sites.
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Hospitality experience

Customer service

Communication skills

Professional appearance

Tech proficiency

Attention to detail

Lifting up to 25 lbs

Tools

Various software & apps

Job description

Bozzuto is seeking a Weekend Evening Concierge to greet residents and prospects, ensuring stellar first impressions and ongoing positive relationships. You will personalize interactions, know residents’ preferences, and manage front desk operations for a community-oriented experience.

This role requires 2+ years in hospitality or related fields, excellent communication, a sharp professional appearance, and the ability to lift up to 25 pounds.