Weekend Evening Community Concierge

Bozzuto; Chicago (IL); Presencial; USD 30 000 - 31 000; Tempo integral

Resumo da oferta

Bozzuto seeks a Weekend Evening Resident Experience Associate in Chicago to greet residents and prospects, build relationships and learn names and preferences. You’ll convert leads, coordinate tours, solve problems, plan events and foster a welcoming community.

The role supports brand loyalty through social media and reviews, with weekend/evening shifts and a path to a leasing license within 90 days. Join a community-focused team and contribute to an impeccable property experience while growing

Qualificações

• 2+ years’ experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

Responsabilidades

• Converting leads into community tours by following up with all prospects and providing helpful and compelling information about the community and neighborhood
• Contributing to desired occupancy levels by coordinating tours of the community with the leasing team
• Solving problems and providing timely assistance to residents and prospects with care
• Planning and executing meaningful events and activities that engage residents and foster a sense of community
• Building brand loyalty and achieving resident retention goals by ensuring a consistently positive experience and a meticulously cared for community
• Generating awareness, interest and excitement via social media
• Encouraging happy customers to share the love by writing reviews on social networking sites
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
• Working weekends or evenings depending on the shift
• A willingness to obtain a leasing license within your first 90 days of employment

Conhecimentos

Hospitality experience

Communication skills

Professional appearance

Software proficiency

Customer-focused

Lifting up to 25 pounds

Ferramentas

Office software

Descrição da oferta de emprego

Bozzuto seeks a Weekend Evening Resident Experience Associate in Chicago to greet residents and prospects, build relationships and learn names and preferences. You’ll convert leads, coordinate tours, solve problems, plan events and foster a welcoming community.

The role supports brand loyalty through social media and reviews, with weekend/evening shifts and a path to a leasing license within 90 days. Join a community-focused team and contribute to an impeccable property experience while growing