Weekend Overnight Concierge — Build Community & Delight Residents

Bozzuto; Miami, Northern (FL, KY); Hybrid; USD 17,000 - 21,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

Bozzuto is a community-focused company that designs, builds, manages and maintains residences. As the Weekend Overnight Concierge, you are the first person prospects and residents meet when they come home, making stellar first impressions and personalizing every interaction.

Your duties include solving problems, planning events to engage residents, building brand loyalty, generating social media interest, and organizing front desk logs, packages and reservations.

Qualifications

• 2+ years’ experience in hospitality, retail, travel or hotel.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community.
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community.
• Generating awareness, interest and excitement via social media.
• Encouraging happy customers to share the love by writing reviews on social networking sites.
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Communication skills

Professional appearance

Attention to detail

Customer-focused

Software proficiency

Lift up to 25 lbs

Job description

Bozzuto is a community-focused company that designs, builds, manages and maintains residences. As the Weekend Overnight Concierge, you are the first person prospects and residents meet when they come home, making stellar first impressions and personalizing every interaction.

Your duties include solving problems, planning events to engage residents, building brand loyalty, generating social media interest, and organizing front desk logs, packages and reservations.