Weekend Evening Concierge & Community Host

Bozzuto; Riverdale Park (MD); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

Bozzuto is seeking a Weekend Evening Concierge to welcome residents and prospects, Saturday and Sunday 4PM–12AM. You’ll create stellar first impressions, build relationships, and help maintain a warm, inviting community.

You’ll handle front desk duties, coordinate events, engage residents on social media, and encourage reviews. The role requires hospitality experience, strong communication, a polished appearance, and physical ability to lift up to 25 pounds.

Qualifications

• 2+ years’ experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
• Generating awareness, interest and excitement via social media
• Encouraging happy customers to share the love by writing reviews on social networking sites
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
• Working weekends or evenings depending on the shift

Skills

Hospitality experience

Communication skills

Professional appearance

Tech proficiency

Attention to detail

Customer-focused

Physical ability

Job description

Bozzuto is seeking a Weekend Evening Concierge to welcome residents and prospects, Saturday and Sunday 4PM–12AM. You’ll create stellar first impressions, build relationships, and help maintain a warm, inviting community.

You’ll handle front desk duties, coordinate events, engage residents on social media, and encourage reviews. The role requires hospitality experience, strong communication, a polished appearance, and physical ability to lift up to 25 pounds.