Weekend Concierge: Build Community & Host Events

Bozzuto; Los Angeles, Northern (CA, KY); Hybrid; USD 29,000 - 33,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

Bozzuto is seeking a Residence Concierge for Saturdays and Sundays, 10A-7P, in Los Angeles. You’ll be the first friendly face residents meet, delivering a welcoming experience and building positive relationships. You’ll know residents’ names and preferences and tailor interactions to make everyone feel at home.

Your role includes event planning, organizing front desk operations, encouraging reviews, and promoting brand loyalty. Weekend/evening shifts are required.

Qualifications

• 2+ years’ experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!).

Responsibilities

• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community.
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community.
• Generating awareness, interest and excitement via social media.
• Encouraging happy customers to share the love by writing reviews on social networking sites.
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Hospitality experience

Outstanding communication

Professional appearance

Software proficiency

Attention to detail

Customer-focused

Lifting up to 25 pounds

Tools

Software & apps

Job description

Bozzuto is seeking a Residence Concierge for Saturdays and Sundays, 10A-7P, in Los Angeles. You’ll be the first friendly face residents meet, delivering a welcoming experience and building positive relationships. You’ll know residents’ names and preferences and tailor interactions to make everyone feel at home.

Your role includes event planning, organizing front desk operations, encouraging reviews, and promoting brand loyalty. Weekend/evening shifts are required.