Weekend & Evening Center Operations Lead

City of Santa Fe Springs; Roanoke (VA); On-site; USD 21,000 - 30,000; Part time

Job summary

City of Santa Fe Springs is seeking a part-time Manager on Duty to oversee center operations, ensure member safety and client satisfaction. You will work under general supervision and may require independent judgment to resolve issues, with duties including information provision, rounds, and staff direction.

Responsibilities include handling cash transactions, processing reports, enforcing policies, and coordinating setup for rentals and programs.

Qualifications

• Graduation from High school or equivalent is required.
• Associates degree preferred.
• One to three years of customer service, supervisory or management experience is required.
• Three or more years in a recreation setting preferred.
• Valid Virginia driver's license with good driving record; CPR, First Aid, and AED certifications, or ability to obtain.

Responsibilities

• Provides information regarding the facility and services offered.
• Provides excellent customer service at all times.
• Assists customers as needed and intervenes to deal with difficult situations or people.
• Makes rounds of all areas of the center to monitor and ensure the center's functionality.
• Provides direction to staff as needed to maintain operational efficiency and safety.
• Ensures that all policies and procedures are followed in order to maintain safe operations and keep restricted areas secured.
• Performs related administrative work including data entry, record keeping, and preparing reports as needed.
• Oversees and troubleshoots the handling of cash, checks, and credit card transactions as well as end of shift/day reconciliation.
• Communicates and documents incidents, accidents, complaints, and any issues regarding the facility, programs or staffing.
• Responsible for facilitating or initiating the emergency action plan for the center as needed.
• Opens and closes facility. Secures all areas of the facility when not in use.
• Helps set up and break down rooms as needed in support of rentals, programs and activities.
• Works as part of a team with supervised direction.

Skills

Customer service

Supervisory experience

Conflict management

Decision making

Office software

Communication skills

Teamwork

Education

High school diploma

Associate degree

Tools

Microsoft Office

Job description

City of Santa Fe Springs is seeking a part-time Manager on Duty to oversee center operations, ensure member safety and client satisfaction. You will work under general supervision and may require independent judgment to resolve issues, with duties including information provision, rounds, and staff direction.

Responsibilities include handling cash transactions, processing reports, enforcing policies, and coordinating setup for rentals and programs.