Weekend ER Client Service Rep – Vet Hospital (Part-Time)
Virginia Veterinary Specialty and Emergency
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Benefits offered by this job
Job summary
Virginia Veterinary Specialty and Emergency in Charlottesville, VA is seeking a part-time Weekend ER Client Service Representative (CSR) to provide compassionate client support in a fast-paced emergency setting. Responsibilities include greeting clients, scheduling, payments, and medical record maintenance as part of a collaborative veterinary team.
The role offers weekend shifts (6am-4pm or 7am-7pm) with a focus on exceptional customer service and patient care, contributing to a life-saving
Qualifications
- Experience in veterinary, medical, or customer service roles preferred.
- Strong communication and problem-solving skills.
- Ability to stay calm, compassionate, and professional under pressure.
- Excellent organizational skills and attention to detail.
Responsibilities
- Welcome clients with warmth and compassion during stressful situations
- Answer phones, schedule appointments, and manage patient check-ins and check-outs
- Process payments and explain financial transactions clearly and professionally
- Maintain accurate patient medical records
- Support hospital cleanliness and organization
- Work closely with veterinarians, technicians, and staff to ensure seamless patient care
Skills
Job description
Virginia Veterinary Specialty and Emergency in Charlottesville, VA is seeking a part-time Weekend ER Client Service Representative (CSR) to provide compassionate client support in a fast-paced emergency setting. Responsibilities include greeting clients, scheduling, payments, and medical record maintenance as part of a collaborative veterinary team.
The role offers weekend shifts (6am-4pm or 7am-7pm) with a focus on exceptional customer service and patient care, contributing to a life-saving
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