Weekend Dispatch & Scheduling Lead - Traffic Control

Right Traffic; East Liverpool (OH); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Competitive compensation

Advancement opportunities

On-the-job training

Collaborative work environment

Referral bonus

Medical, dental and vision benefits

Job summary

Right Traffic, LLC. is seeking a Dispatch Coordinator in the United States (Ohio region) to coordinate field crews, assign jobs, and maintain clear communication with customers and staff. You will use Roads/Atlas, Verizon Connect, and other tools to optimize routing and ensure on-time service.

The role is full-time, permanent, with a weekend Thursday-Sunday 9am-7pm shift. Ideal candidates have 1–3 years of dispatching experience and strong computer skills.

Qualifications

• High school diploma or equivalent required; post-secondary education is a plus.
• 1-3 years of dispatching, logistics, or scheduling experience (traffic control industry preferred).
• Typing efficiency with WPM of 50+ (you will be tested on this).
• Excellent organizational, problem-solving and multitasking skills.
• Strong communication skills—both written and verbal.
• Must be dependable, punctual and team oriented.

Responsibilities

• Dispatch jobs to appropriate employees based on proximity and availability.
• Monitor vehicle movement in Verizon Connect to ensure crews are en route and on schedule.
• Cross-reference jobs scheduled in Roads/Atlas with real-time GPS data to ensure dispatch accuracy.
• Maintain continuous communication with field crews, supervisors, and customers throughout the day.
• Accurately log dispatch activity and update job statuses in internal systems.
• Address customer concerns professionally and attempt resolution over the phone; escal…
• Document any dispatch issues and notify supervisors as required.
• Follow call handling procedures: use proper operating name and address callers by name.
• Perform start-of-day vehicle movement checks to verify active jobs.
• Participate in regular dispatch meetings and training sessions.

Skills

Dispatching experience

Customer service

Computer skills

Typing 50+ WPM

Education

High School Diploma

Tools

Roads/Atlas

Verizon Connect

MS Teams

Job description

Right Traffic, LLC. is seeking a Dispatch Coordinator in the United States (Ohio region) to coordinate field crews, assign jobs, and maintain clear communication with customers and staff. You will use Roads/Atlas, Verizon Connect, and other tools to optimize routing and ensure on-time service.

The role is full-time, permanent, with a weekend Thursday-Sunday 9am-7pm shift. Ideal candidates have 1–3 years of dispatching experience and strong computer skills.