Regional Dispatch Coordinator

Right Traffic; East Liverpool (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Referral bonus

Medical, dental and vision coverage

On-the-job training

Opportunities for advancement

Supportive work environment

Job summary

Right Traffic, LLC. is seeking a Dispatch Coordinator to efficiently coordinate field crews, assign jobs, and maintain clear communication with customers. You will use Roads/Atlas, Verizon Connect, and other tools to optimize routing and crew assignments.

Qualifications include a high school diploma, 1–3 years in dispatch/logistics, strong computer skills, and a 50+ WPM typing speed. The role offers full-time hours on multiple shifts with opportunities for growth.

Qualifications

• High school diploma or equivalent; post-secondary education a plus.
• 1-3 years of dispatching, logistics or scheduling experience (traffic control preferred).
• Proficient with multiple systems (Roads/Atlas, Verizon Connect, MS Teams).
• Typing speed 50+ WPM; tested on this.
• Excellent organizational, problem-solving and multitasking skills.
• Strong written and verbal communication.
• Dependable, punctual and team oriented.

Responsibilities

• Dispatch jobs to staff based on proximity and availability.
• Monitor vehicle movement in Verizon Connect to keep crews on schedule.
• Cross-reference Roads/Atlas schedules with real-time GPS data for accuracy.
• Maintain continuous communication with field crews, supervisors, and customers.
• Log dispatch activity and update job statuses in internal systems.
• Address customer concerns professionally and escalate when needed.
• Document dispatch issues and notify supervisors.
• Follow call handling procedures and address callers by name.
• Perform start-of-day vehicle movement checks.
• Attend regular dispatch meetings and training sessions.

Skills

Dispatch experience

GPS fleet tracking

Typing 50 WPM

Strong communication skills

Punctuality

Team oriented

Education

High school diploma or equivalent

Tools

Roads/Atlas

Verizon Connect

MS Teams

Job description

Right Traffic, LLC. is seeking a Dispatch Coordinator to efficiently coordinate field crews, assign jobs, and maintain clear communication with customers. You will use Roads/Atlas, Verizon Connect, and other tools to optimize routing and crew assignments.

Qualifications include a high school diploma, 1–3 years in dispatch/logistics, strong computer skills, and a 50+ WPM typing speed. The role offers full-time hours on multiple shifts with opportunities for growth.