Regional Scheduling Coordinator

Right Traffic; East Liverpool (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Referral bonus

Medical, dental and vision coverage

On-the-job training

Opportunities for advancement

Supportive work environment

Job summary

Right Traffic, LLC. is seeking a Dispatch Coordinator to efficiently coordinate field crews, assign jobs, and maintain clear communication with customers. You will use Roads/Atlas, Verizon Connect, and other tools to optimize routing and crew assignments.

Qualifications include a high school diploma, 1–3 years in dispatch/logistics, strong computer skills, and a 50+ WPM typing speed. The role offers full-time hours on multiple shifts with opportunities for growth.

Qualifications

• High school diploma or equivalent; post-secondary education a plus.
• 1-3 years of dispatching, logistics or scheduling experience (traffic control preferred).
• Proficient with multiple systems (Roads/Atlas, Verizon Connect, MS Teams).
• Typing speed 50+ WPM; tested on this.
• Excellent organizational, problem-solving and multitasking skills.
• Strong written and verbal communication.
• Dependable, punctual and team oriented.

Responsibilities

• Dispatch jobs to staff based on proximity and availability.
• Monitor vehicle movement in Verizon Connect to keep crews on schedule.
• Cross-reference Roads/Atlas schedules with real-time GPS data for accuracy.
• Maintain continuous communication with field crews, supervisors, and customers.
• Log dispatch activity and update job statuses in internal systems.
• Address customer concerns professionally and escalate when needed.
• Document dispatch issues and notify supervisors.
• Follow call handling procedures and address callers by name.
• Perform start-of-day vehicle movement checks.
• Attend regular dispatch meetings and training sessions.

Skills

Dispatch experience

GPS fleet tracking

Typing 50 WPM

Strong communication skills

Punctuality

Team oriented

Education

High school diploma or equivalent

Tools

Roads/Atlas

Verizon Connect

MS Teams

Job description

About Right Traffic

Right Traffic, LLC. is a leading company in the Traffic Control industry, experiencing rapid growth across North America. As the fastest-growing national traffic control company, we pride ourselves on delivering exceptional services to our clients.

Dispatch Coordinator

Position

Title: Dispatch Coordinator

Department: Dispatch+

Reports to: Dispatch Supervisor/Manager, Special Projects

Type: Full-Time, Permanent. Currently seeking team members for our 5am-1pm and 11am-7pm shifts.

Job Summary

As a Dispatcher at Right Traffic, you will be responsible for efficiently coordinating field crews, ensuring timely job assignments, and maintaining clear communication with both field employees and customers. Using tools like Roads/Atlas (internal, proprietary software), Verizon Connect (vehicle tracking), and other key pieces of technology, you will play a key role in delivering reliable service while optimizing routing and crew assignments.

Key Responsibilities

• Dispatch jobs to appropriate employees based on proximity and availability.
• Monitor vehicle movement in Verizon Connect to ensure crews are en route and on schedule.
• Cross-reference jobs scheduled in Roads/Atlas with real-time GPS data to ensure dispatch accuracy.
• Maintain continuous communication with field crews, supervisors, and customers throughout the day.
• Accurately log dispatch activity and update job statuses in internal systems.
• Address customer concerns professionally and attempt resolution over the phone; elevate to a supervisor if needed.
• Document any dispatch issues (e.g., no-shows, wrong gear sent, etc.) and notify supervisors as required.
• Follow call handling procedures: answering and signing off using the proper operating company name and addressing callers by name.
• Perform start-of-day vehicle movement checks to verify active jobs.
• Participate in regular dispatch meetings and training sessions.

Qualifications And Requirements

• High school diploma or equivalent required; post-secondary education is a plus.
• 1-3 years of dispatching, logistics, or scheduling experience (traffic control industry preferred)
• Strong computer skills with the ability to learn and navigate multiple systems (e.g., Roads/Atlas, Verizon Connect, MS Teams).
• Typing efficiency with WPM of 50+ (you will be tested on this).
• Excellent organizational, problem-solving and multitasking skills.
• Strong communication skills-both written and verbal.
• Must be dependable, punctual and team oriented.

Preferred Skills

• Experience in traffic control, field services or construction environments.
• Working knowledge of a GPS fleet tracking system.
• Bilingual (English/Spanish) considered an asset.

What We Offer

• Competitive compensation.
• Opportunities for advancement with a growing company.
• On-the-job training and support.
• A supportive and collaborative work environment.
• Referral bonus
• Benefits package which includes medical, dental and vision.

Right Traffic is an Equal Employment Opportunities Employer encouraging diversity in the workplace. All qualified applicants will be considered without regard to their nationality, ethnicity, gender, race, color, religion, sex, sexual orientation, gender identity, age, disability, marital status, pregnancy, genetic information, veterans, or military status.