Real-Time Dispatch Specialist: Resource & Ops Coordination

Traffic Management, Llc; Long Beach (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Traffic Management LLC is seeking a Dispatcher to coordinate personnel, vehicles, and service activities on a 4/10 shift (Friday to Monday, 6:00 AM – 5:00 PM).

You will prioritize requests, assign resources, monitor routes, and maintain documentation while ensuring safety, DOT/OSHA compliance, and high customer service standards.

Strong multitasking, clear communication, and experience with dispatch software are required.

Qualifications

• High school diploma or GED required.
• 2+ years in dispatcher, logistics, operations, or call center.
• Strong verbal and written communication skills.
• Proficiency with dispatch software and Microsoft Office.

Responsibilities

• Receive, review, and prioritize service requests and orders.
• Allocate traffic controllers based on availability and urgency.
• Monitor progress, adjust routes, and communicate ETA updates.
• Document all activities and ensure compliance with safety regulations.
• Escalate safety concerns to management as needed.

Skills

Multitasking

Strong communication

Dispatch software

GPS/tracking knowledge

Education

High school diploma or GED

Tools

Dispatch software

GPS tracking systems

Fleet management software

Microsoft Office

Job description

Traffic Management LLC is seeking a Dispatcher to coordinate personnel, vehicles, and service activities on a 4/10 shift (Friday to Monday, 6:00 AM – 5:00 PM).

You will prioritize requests, assign resources, monitor routes, and maintain documentation while ensuring safety, DOT/OSHA compliance, and high customer service standards.

Strong multitasking, clear communication, and experience with dispatch software are required.