Weekend Daytime Front Desk

Bozzuto; Miami (FL); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

Bonus opportunities

Job summary

Bozzuto seeks a Weekend Daytime Concierge to welcome residents and prospects, build relationships and ensure a stellar arrival experience. You will personalize interactions, know customers' preferences, and assist with packages and events.

Ideal candidates bring 2+ years in hospitality or retail, strong communication, a neat appearance, and the ability to lift up to 25 pounds. A bonus program may apply, with weekend scheduling as a core feature.

Qualifications

• 2+ years’ experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• Able to lift up to 25 pounds and handle physical tasks during shifts.

Responsibilities

• Schedule of every Saturday and Sunday from 7am-3pm.
• Solve problems and provide timely assistance to residents and prospects.
• Plan events to engage residents and foster community.
• Maintain a consistently positive experience and brand loyalty.
• Generate awareness via social media and encourage reviews.
• Organize front desk logs, packages, reservations and freight elevators.
• Work weekends or evenings as shifts require.

Skills

Hospitality experience

Customer service

Communication skills

Professional appearance

Tech savvy

Physical fitness

Job description

At Bozzuto, every team member shares a deep commitment to doing good for those around us . We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.

Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.

Primary Responsibilities:

As the Weekend Daytime Concierge, you’re the first person prospects and residents meet when they come home. You take ownership and pride in creating stellar first impressions and building ongoing positive relationships. Your natural ability to strike up a conversation and make people feel “at home” is what enables you to excel. You enjoy personalizing every interaction. That’s why you know the names and favorite things of all of your customers (including the four-legged ones).

As a Weekend Daytime Concierge, your primary responsibilities include:

• Schedule of every Saturday and Sunday from 7am-3pm
• Solving problems and providing timely assistance to residents and prospects with care
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
• Generating awareness, interest and excitement via social media
• Encouraging happy customers to share the love by writing reviews on social networking sites
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
• Working weekends or evenings depending on the shift

What You Bring to Us:

• 2+ years’ experience in a hospitality, retail, travel or hotel environment
• Outstanding communication skills, both written and verbal
• A sharp professional appearance
• Competent with various software, apps and computer programs
• An eye for detail and a knack for anticipating a customer’s needs
• A customer-focused mentality
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

This position is eligible for additional bonus opportunities.

Salary Range

$21.63—$21.63 USD

When you join Bozzuto, you’re not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver exceptional experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness.

Bozzuto is proudly an Equal Opportunity Employer EOE/M/F/D/V.

Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.