Weekend Customer Experience & Admin Support

J.B. Hunt Transport Services, Inc.; Lowell (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Short-term and long-term disability

Paid time off

Maternity leave (6 weeks)

Job summary

J.B. Hunt Transport Services, Inc. is seeking a Weekends Customer Experience Support to provide detailed clerical assistance and support to various teams. This role involves booking loads, scheduling pickups, and tracking freight while delivering high-quality customer service.

Under supervision, you will perform administrative tasks and maintain accurate records, ensuring timely updates and problem resolution for internal and external customers on weekends.

Qualifications

• High School Diploma or GED required.
• Excellent communication and multitasking abilities.
• Ability to meet customer needs with accuracy and efficiency.

Responsibilities

• Book loads and enter orders from customers, schedule pickups/deliveries, track loads, and assist internal customers with issues.
• Perform general administrative and clerical duties, maintain records/files, and compile data.

Skills

Communication

Multitasking

Prioritization

Fast learner

Typing speed

Customer service

Attention to detail

Education

GED (Required)

High School Diploma (Required)

Job description

J.B. Hunt Transport Services, Inc. is seeking a Weekends Customer Experience Support to provide detailed clerical assistance and support to various teams. This role involves booking loads, scheduling pickups, and tracking freight while delivering high-quality customer service.

Under supervision, you will perform administrative tasks and maintain accurate records, ensuring timely updates and problem resolution for internal and external customers on weekends.