Customer Experience & Logistics Support Specialist

J.B. Hunt; Arizona; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Life insurance

Short-term and long-term disability

Paid time off

Job summary

J.B. Hunt Transport, Inc. in Lowell, AR is seeking a Customer Experience Support professional to perform detailed clerical tasks and support multiple teams.

You will book loads, enter orders, schedule pickups, track shipments, and provide updates to internal and external customers, ensuring accuracy and timely responses.

This full-time role offers benefits and opportunities for growth within a large logistics network.

Qualifications

• Minimum: High School Diploma or GED.
• Clear communication and strong customer service.
• Ability to multitask and learn new systems quickly.
• Accurate data entry and attention to detail.

Responsibilities

• Book loads and enter orders tendered from customers.
• Schedule pick-ups and deliveries and track loads.
• Provide updates to customers and assist internal teams with issues.
• Monitor freight in transit and respond to location requests.

Skills

Effective communication

Multitasking

Prioritization

Learn new systems

Typing / Keyboarding

Attention to detail

Education

High School Diploma or GED

Tools

Load/tendering software

Order processing systems

Job description

J.B. Hunt Transport, Inc. in Lowell, AR is seeking a Customer Experience Support professional to perform detailed clerical tasks and support multiple teams.

You will book loads, enter orders, schedule pickups, track shipments, and provide updates to internal and external customers, ensuring accuracy and timely responses.

This full-time role offers benefits and opportunities for growth within a large logistics network.