Weekend Customer Experience Specialist

J.B. Hunt; Arizona; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical benefit

401(k) retirement plan

Paid time off

Job summary

J.B. Hunt Transport, Inc. in Lowell, AR, is seeking a Weekends Customer Experience Support to perform detailed clerical work, enter orders tendered by customers, schedule pickups and deliveries, trace loads, and assist internal teams with load issues.

This role emphasizes accurate data entry, effective communication, multitasking, and high-quality service; it offers weekend hours, competitive benefits, and a path to grow in a busy logistics environment.

Qualifications

• High School Diploma or GED with less than 1 year of experience.
• Ability to communicate effectively, multitask, prioritize, learn new systems, and provide accurate information to customers.

Responsibilities

• Book loads and enter orders tendered from customers.
• Schedule pick-ups and deliveries; trace and update loads; assist internal customers with load issues.
• Monitor freight in transit and respond to customer location requests for appointments.
• Perform general clerical duties and maintain records and files with accuracy.

Skills

Effective communication

Multitasking

Prioritization

Learning new systems

Keyboarding

Customer service

Education

GED

High School Diploma

Job description

J.B. Hunt Transport, Inc. in Lowell, AR, is seeking a Weekends Customer Experience Support to perform detailed clerical work, enter orders tendered by customers, schedule pickups and deliveries, trace loads, and assist internal teams with load issues.

This role emphasizes accurate data entry, effective communication, multitasking, and high-quality service; it offers weekend hours, competitive benefits, and a path to grow in a busy logistics environment.